When processing ACH/EFT contributions/payments, it's important to understand all of the possible options for running ACH reports, how to VOID an ACH contribution, how to look up an ACH return, etc.

The PTC Back Office Virtual Terminal provides most of the reporting tools and capabilities regarding ACH/EFT activity.

However, we do offer additional ACH/EFT reporting through a system called E-Chex.

Click Here for a downloadable ACH/EFT User Guide PDF.